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This contract is amended based on the Applications Methods of Law and Distance Sales Contract for the Protection of Customers published in the Official Gazette of the Republic of Turkey (Resmi Gazete) on 13.06.2003, issue number 25137 and is as follows:
The subject matter of this contract includes the rights and obligations of the parties as required by Law No. 4077 on the Protection of Consumers-Regulations on the Application Principles and Procedures for Distance Contracts related to the sale and delivery of the product which has been sold by the SELLER to the BUYER, and whose characteristics and sale price is stated below.
Title: Mionza Fine Jewelry (hereinafter referred to as SELLER)
Address: Mustafa Kemal Mah. 2119.sk No:9/14 Çankaya/ Ankara Turkey
Website: https://www.mionza.com
Email: info@mionza.com
The person who purchases from www.mionza.com. Hereinafter referred to as BUYER.
The subject of this agreement, the buyer`s SELLER `s web site www.mionza.com orders placed electronically, having the qualifications mentioned in the contract, the sale price of the products specified on the site with the sale and delivery of the Law No. 4077 on the Protection of Consumers and Contracts Determination of the rights and obligations of the parties in accordance with the provisions of the Regulation on Principles and Procedures. PURCHASER, the basic characteristics of the products subject to sale, sales price, payment method, delivery conditions, etc. accepts and declares that it has knowledge of all preliminary information and right of withdrawal of the product subject to sale, confirms this information in electronic form and then orders the product. The preliminary information and invoice on www.mionza.com are integral parts of this agreement. As soon as the order is realized, the BUYER shall be deemed to have accepted all the terms of this agreement.
SELLER offers fine jewelry and accessory products for sale. The contracted product and its features, materials, color, sales price, delivery conditions are given in the product specifications section of www.mionza.com web page.
4.1. The parties to this contract are the BUYER and the SELLER and all obligations and responsibilities regarding the performance of this contract belong to the parties. This agreement shall enter into force on the date of electronic approval by the BUYER.
4.2 The BUYER accepts, declares and undertakes that he has read and understood all the information regarding the characteristics and conditions of sale of the product subject to the contract referred to in Article 3 and that he has given the necessary approval for the purchase of this product.
4.3 The SELLER is responsible for delivering the contracted product to the cargo in a sound, complete, in accordance with the specifications specified in the order and with warranty documents and user manuals, if any.
4.4 The SELLER, the products or products subject to the contract, shall be delivered to the BUYER or the person / organization at the address indicated by him, provided that it does not exceed the legal 30-day period. This period may be extended to a maximum of 10 days, provided that the BUYER has been notified in advance.
4.5 If the product subject to the contract is to be delivered to another person / organization other than the BUYER, the SELLER cannot be held responsible for not accepting the delivery.
4.6 Delivery shall be delivered by cargo to the address specified in the form filled out by the BUYER at the time of purchase through the cargo company. The SELLER shall be deemed to have fulfilled its performance fully and completely, even if the recipient is not present at the time of delivery.
4.7 If, for any reason, the product price is not paid or canceled in the bank records, the SELLER shall be deemed free of the obligation to deliver the product.
4.8 Expenses and other damages arising from the late delivery of the product in the condition of the buyer in 4.6, or the waiting of the product in the cargo company and / or the return of the cargo to the SELLER shall be borne by the BUYER.
4.9 The PURCHASER is obliged to open and check the packages in front of the authorized person when receiving the packages and to ensure that the product is not delivered to the cargo company if there is any defect. If the package is not accepted and the minutes are kept, the condition must be notified to the SELLER within 3 days with the copy remaining in the BUYER. The SELLER shall ensure a new and healthy delivery as soon as possible.
4.10 For overseas shipments, there is no shipping charge for orders.Customs, insurance and other possible expenses are borne by the SELLER.
4.11 If the credit card of the BUYER is used unfairly or unlawfully by unauthorized persons after the delivery of the product due to the BUYER's defect, if the related bank or financial institution does not pay the product price to the BUYER, the BUYER shall deliver the product 3 (three) days. In this case, the shipping costs belong to the BUYER.
4.12 Return shipping costs are covered by the seller. The seller will send the prepaid return label to the buyer, and the buyer will use this label to make the return. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
4.13 The PURCHASER, due to the sales of credit cards only belongs to banks; the interest rates and the default interest rate.
4.14 The BUYER accepts, declares and undertakes that the provisions regarding interest and default interest shall be applied within the scope of the credit card agreement between the bank and the BUYER in accordance with the provisions of the legislation in force.
4.15 In cases where the BUYER exercises his right of withdrawal or if the product subject to the order cannot be supplied for various reasons; The amount paid by the BUYER cannot be refunded to the BUYER in cash. After the SELLER pays the fee to the bank at once, the bank will refund the card to the bank.
4.16 In order to be able to perform refunds in accordance with the general communiqué numbered 385, the relevant return sections of the invoice must be completely filled in and returned to the SELLER together with the product after signing. The BUYER declares, accepts and undertakes to accept this procedure.
5.1 The BUYER shall have the right to withdraw from the contract by refusing the goods without any legal and criminal responsibility and without giving any reason within seven days from the date of receiving the goods. In order to exercise the right of withdrawal, the SELLER shall be notified by fax, e-mail or telephone within the same period and the product must not be used. If the right of withdrawal is used, the product price is returned to the BUYER within 10 days. Expenses arising from the exercise of the right of withdrawal belong to the BUYER.
5.2 Pursuant to the Regulation on Distance Contracts, the right of withdrawal may not be exercised in the case of goods manufactured or made special to the purchaser in accordance with the special requests and demands of the BUYER and in the case of goods whose price is determined in the stock market or other organized markets.
TRNC and Turkey for the KDV 5.3 Other non-payment in order to send the BUYER is obliged to pay tax on items taken at customs. The buyer has no right of withdrawal for the products which are not received in any way from customs.
6.1. In the event that the parties fail to fulfill their obligations under this agreement, the provisions of the Borrower's Default in Article 106-108 of the Code of Obligations shall apply. In the event of default, if any party fails to perform its actions without justifiable reason within its term, the other party shall grant a period of 7 days to the party who does not perform its performance for the performance of the said act. In the event that this is not fulfilled during this period, the right to demand the delivery of the goods and / or the termination of the contract and the refund of the price shall be arisen by requesting the performance of the performance from the party not fulfilling its performance.
6.2. If the SELLER cannot deliver the product subject to the contract within due time due to force majeure conditions that may prevent the SELLER from fulfilling this obligation or weather opposition that prevents transportation, such as interruption of transportation, fire, earthquake, flood; in such cases, the BUYER may use one of the rights that the SELLER has no responsibility, the cancellation of the order or postponement of the delivery time until the elimination of the preventive status. In case the BUYER cancels the order, the amount paid shall be paid to him within 10 (ten) days.
In case of disputes arising from this contract, the Arbitration Committees of the Consumer Problems in the settlement of the BUYER or SELLER shall be authorized until the value announced by the Ministry of Customs and Trade each year and the Consumer Courts shall be authorized in the disputes above this value.
This agreement shall enter into force on the date of electronic approval.
SELLER: MIONZA JEWELRY
BUYER:
These terms of use govern your purchases from, and your use of, the www.mionza.com website and form a contract between you and Mionza. By making a purchase from, and using, this website you have agreed to these terms of use. Please make sure that you have read and understood these terms of use when using our site.
Once we have received your order, we will send an electronic invoice to your e-mail address as confirmation of your purchase. It is important that you enter the correct e-mail address when placing your order. We recommend saving this email to facilitate any future contact with customer service. The order confirmation (receipt) also serves as proof of purchase.
You may pay with either credit or debit cards. Mionza does not store any credit card numbers.
Promo Codes should be entered during the checkout process to be valid. Attempting to add a promo code after purchase will not be honored.
All prices shown on the Mionza website, mionza.com, are final and include all applicable costs. We do not charge any additional taxes or fees beyond the price displayed on the product page.
Since we only ship within the United States, all customs duties and import fees are fully covered by Mionza. This means you will not incur any extra costs beyond the listed product price.
Orders made in another person's name without their consent will be reported to the authorities. Mionza reserves the right to change prices, correct incorrect prices on all orders as well as final sales. If a price is incorrect, Mionza may cancel the purchase and refund any amount paid in the best way possible. This can be performed at any time.
Consumers have the right to return the order within 30 days from receiving the order. This right applies only in cases where the product and its original packaging can be returned in the same condition as when received. For personalized products, returns are not accepted unless the item has been damaged during transport. In such cases, customers should contact Mionza Customer Service within 30 days to arrange a return and discuss compensation. In case of a return, the consumer will be provided with a prepaid return label by the seller. If an item is damaged during transport, Mionza should be contacted within 30 days for information about compensation.
When shopping with Mionza, we will save some of your data to fulfill your purchase. Mionza treats all personal information confidentially. You have the right to request access to your data and if there is anything incorrect, you can have it changed or removed. Mionza may also use cookies, for example, to improve your experience of the website.
Mionza has the right to adjust prices, add additional costs, change product assortment and related information without notice. The purpose of product images and information texts made available by Mionza is to reflect the products as accurately as possible. While we try to ensure that all content on this website is accurate, errors may occur. Mionza cannot guarantee that all product images accurately reflect the true appearance of the products; all product images should be seen as illustrations. The product images may differ depending on the color settings on your computer.
It is important that you as a customer carefully check your goods/products when you receive your shipment to verify that the products are not damaged and are correct. If your product is damaged in transport, whether the damage is visible or hidden, you must report this as soon as possible to the carrier. If you receive your item and see that it is damaged or does not match what you ordered, you shall also contact us within 30 days of receiving the product.
Any complaints shall be made to our customer service through our contact form on the contact page. Please provide the order number and the reason for the complaint, and we will get back to you shortly with instructions on how to return the item. Defective products returned to Mionza should be treated as if they were faultless. For all types of returns, it is extremely important that the product is packaged in such a way that it cannot be damaged during transit. Mionza has the right to replace defective goods with goods of the same model. If the item has been discontinued, the customer will receive a full refund.
All intellectual property rights, such as trademarks and copyright, on the website and in the material published on it are owned by Mionza or its subsidiaries or licensors. Any use of the site or its content, including copying or storing such content in whole or part, other than for your own personal, non-commercial use, is prohibited without the permission of Mionza.
The www.mionza.com website may include user-generated content from, for example, social media applications. Mionza does not claim any ownership in rights to such content (images, photos, and videos, etc.) and takes no legal responsibility for it. If you suspect a violation of copyright, or any other right, or are otherwise offended by such content, please contact our customer service.
All products remain Mionza's property until full payment is made.
All attempts at fraud are reported to the authorities, and Mionza reserves the right to cancel the purchase if any suspicion is raised.
These terms and your use of the www.mionza.com website are governed by US and Turkey law. To the extent permitted by law, US and Turkey courts shall have exclusive jurisdiction over any dispute arising from these terms of use and your use of the website, subject to Mionza's right to prosecute a user at his/her place of residence.
Mionza reserves the right to terminate your account and/or your use of the www.mionza.com website at its sole discretion. For example, if Mionza suspects that you have breached these terms of use. Such termination can be made without prior notice.
Mionza may revise these terms of use from time to time. Every time you order a product from us, the general conditions in force at that time will apply to the contract between you and Mionza. You should therefore periodically visit this page to review the then-current terms to which you are bound.