Terms of Service


These terms of use governs your purchases from, and your use of, the www.mionza.com website and forms a contract between you and Mionza. By making a purchase from, and using, this website you have agreed to these terms of use. Please make sure that you have read and understood these terms of use when using our site. 



Once we have received your order we will send an electronic invoice to your e-mail address as a confirmation of your purchase. It is important that you enter the correct e-mail address when placing your order. We recommend saving this email in order to facilitate any contact with customer service you may have in the future. The order confirmation (receipt) also serves as guarantee of proof of purchase.




You may pay with either credit or debit cards.Mionza does not store any credit card numbers.



Promo Codes should be entered during the checkout process to be valid. Attempting to add a promo code after purchase will not be honored.



All prices shown on the Mionza website, www.mionza.com, are including VAT, in accordance with the applicable legislation. 

 You will be responsible for payment of such import duties and taxes. It should be noted that Mionza has no control over these charges and, since these charges are different for different countries, Mionza cannot predict their amount. Mionza advises you to contact your local customs office for further information.



Orders made in another person's name without his consent, or otherwise will be reported to the authorities. Mionza holds the right to change prices, correct incorrect prices on all orders as well as final sales. If a price is incorrect, this may compel Mionza to cancel the purchase and refund any amount paid in the best way. This can be performed at any time.

Consumers have the right to return the order within 15 days from receiving the order. The right applies only in the case that the product and its original packaging can be returned in the same condition as when received. If consumers use their right to send back an order they should contact Mionza in order to get an address to send the goods to. Return shipping is paid by the consumer. If an item is damaged during transport, Mionza should be contacted within 15 days for information about compensation.



When shopping with Mionza we will save some of your data to fulfill your purchase. Mionza  reats all personal information confidential. You have the right to request access to your data and if there is anything wrong you can get it changed or removed. Mionza may also use cookies, for example in order to improve your experience of the website. You can read more about how we use personal data and cookies here.



Mionza has the right to adjust prices, add additional cost change product assortment and related information without notice. The purpose with product images and information texts made available by Mionza is to reflect the products as much as possible. While we try to ensure that all content on this website are accurate, errors may occur. Mionza cannot guarantee that all product images accurately reflect the true appearance of the products, all product images should be seen as illustrations. The product images may differ depending on the color settings on your computer.



It is important that you as a customer carefully check your goods / products when you receive your shipment in order to verify that the products are not damaged and correct. If your product is damaged in transport, whether the damage is visible or hidden, you must report this as soon as possible to the carrier. If you receive your item and see that it is damaged or does not match the one you ordered or, you shall also contact us within 15 days from receiving the product.

Any complaints shall be made to our customer service through our contact form on the contact page. Please supply the order number and the reason for complaint and we will get back to you shortly with instructions on how to return the item. Defective products returned to Mionza should be treated as if they were faultless. It is in all types of returns extremely important that the product is packaged in such a way that it cannot be damaged during transit. Mionza has the right to replace defective goods with goods of the same model. If the item has been discontinued, the customer will receive a full refund.


All intellectual property rights, such as trademarks and copyright, on the website and in the material published on it are owned by Mionza or its subsidiaries or licensors. Any use of the site or its content, including copying or storing such content in whole or part, other than for your own personal, non-commercial use, is prohibited without the permission of Mionza.



The www.mionza.com website may include user generated content from for example social media applications. Mionza does not claim any ownership in rights in such content (images, photos and videos etc.) and take no legal responsibility for it. In case you for suspect a violation of copyright, or any other right, or otherwise is offended by such content, please contact our customer service.



All products remain in Mionza property until full payment is made.



All attempts at fraud reported to the authorities and Mionza reserves the right to cancel the purchase if any suspicion is raised.



These terms and your use of the www.mionza.com website are governed by US and Turkey law. To the extent permitted by law, US and Turkey courts shall have exclusive jurisdiction of any dispute arising from these terms of use and your use of the website, subject to Mionza’s right to prosecute a user at his/her place of residence.



Mionza reserves the right to terminate your account and/or your use of the www.mionza.com website at its sole discretion. For example, if Mionza suspects that you have breached this terms of use. Such termination can be made without prior notice.



Mionza may revise these terms of use from time to time. Every time you order a product from us, the general conditions in force at that time will apply to the contract between you and Mionza. You should therefore periodically visit this page to review the then current terms to which you are bound.

These terms of use were updated 06/25/2021.