Shipping Policy

MIONZA Shipping Policy

Welcome to MIONZA! Here's a brief overview of our Shipping Policy:

  1. Express Delivery: We offer free express delivery on all orders. We dispatch orders promptly for quick delivery.

  2. Return Shipping Costs: While initial shipping is free, return shipping costs are the customer's responsibility.

  3. Delivery Timeframe: Estimated delivery is within 2 business days, although this may vary during busy periods.

  4. Carriers: Orders are delivered via UPS or USPS, ensuring reliable and timely service.

  5. Tracking: You'll receive a tracking number via email once your order is dispatched. Check your email and spam/junk folder for this information.

  6. Parcel Receipt: Inspect your parcel upon delivery. If there's damage, reject the delivery and immediately file a claim with UPS.

For any questions or concerns about shipping and delivery, please contact MIONZA's customer service team from info@mionza.com.