Is it possible to change my shipping address?
To change your shipping address, please contact us as soon as possible at info@mionza.com. We'll do our best to accommodate your request depending on the status of your order.
How can I change the personalization details on my order?
We can change the personalization details of your order before it is shipped. However, once the order has been dispatched, we are unable to make any changes. Please ensure you review your personalization carefully when placing your order.
Is it possible to make changes to the order I have already placed?
If you need to make changes to your order, please contact us as soon as possible. We can accommodate modifications before your order is shipped. However, once the order is on its way, we're unable to make any adjustments.
Do you ship internationally?
Currently, we only ship within the United States. However, we are looking into expanding our services to include international shipping in the future. Stay tuned for updates on this!
How are the items packaged for delivery?
Our jewelry is carefully packaged in secure, elegant boxes to ensure it arrives in perfect condition. We take extra care to protect the items during transit.
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